Vizly
Sentiment Automations & Re-engagement

Turn Negative Reviews into Growth

Detect customer dissatisfaction spikes and automatically deploy coupons and campaigns to win them back.

Custom Sentiment Rules

Define rules targeting review rating drops or negative sentiment thresholds over a custom analysis window.

Automated Re-engagement

Directly dispatch SMS discount codes or customizable apology emails to pacify unhappy customers.

Real-Time Detection

Our background worker continuously scans incoming feedback, firing actions instantly when rules match.

Workflow Visualizer

New negative review received (1.0 ★)

"The service was too slow last night..."

Dissatisfaction threshold exceeded

Negative sentiment count is above 20% on this location.

SMS re-engagement triggered instantly

"Hello! To make it up to you, enjoy 20% off: REGAIN20"

Protect your local brand reputation

Unresolved poor experiences damage local search rankings. Vizly's sentiment workers monitor incoming feedback continuously. The moment dissatisfaction spikes, automated re-engagement flows dispatch target discount codes or pacification emails immediately.

  • Intelligent AI-driven rule execution
  • Customizable SMS and Email templates
  • Location-specific campaign filtering
  • Conversion tracking and win-back analytics

Activate My Automations

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Activate My Automations