Privacy Policy

AG TECH ("we", "our", "us"), publisher of the Vizly platform, places the utmost importance on personal data protection. This policy outlines how we collect, use, share, and protect your information when you use our SaaS platform for local visibility and online reputation management.

1. Data Controller

AG TECH
SAS — SIREN 941 063 976
2 Allée Louis Aragon, 91000 Évry-Courcouronnes, France
Email: privacy@vizly.app

2. Data Collected

We collect the following categories of data:

• Identification data: first name, last name, email address, phone number
• Business data: business name, address, business category, operating hours
• Connection data: IP address, access logs, browser type, device details
• Account data: subscription history, preferences, OAuth authentication tokens
• Content data: customer reviews, replies, visibility statistics, posts
• Billing data: payment information (processed directly by our PCI-DSS payment processor without storing card numbers)

3. Purposes and Legal Bases

Your data is processed for the following purposes:

• Platform provision and service management (contract execution)
• Subscription handling and billing (legal compliance)
• Service personalization and AI recommendations (legitimate interest)
• Account notifications and critical communications (contract execution)
• Service improvement and statistical analysis (legitimate interest)
• Compliance with legal and regulatory obligations (legal compliance)
• Direct email communications to existing business clients (legitimate interest)

4. Subprocessors

We engage the following technical subprocessors under GDPR-compliant Data Processing Agreements:

5. Data Retention

• Account data: for the duration of the subscription, then 3 years after termination
• Billing data: 10 years (statutory accounting obligation)
• Connection logs: 12 months
• Content data (reviews, replies, posts): until deleted by user or account termination
• Demo account data: automatically deleted after 30 days of inactivity

6. International Transfers

Certain data may be transferred outside the European Economic Area. Such transfers are governed by appropriate safeguards including EU Standard Contractual Clauses (SCCs) and adequacy decisions.

7. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: rectify inaccurate or incomplete data
• Right to erasure: request deletion of your data (right to be forgotten)
• Right to restriction: restrict the processing of your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interest
• Right to withdraw consent: withdraw consent at any time without retroactive effect

To exercise these rights, please contact us at privacy@vizly.app.

8. Google API User Data Policy Compliance

When you connect your Google services to Vizly (Google Business Profile, Google Ads, Google Analytics, Google Search Console), we access only the data strictly necessary for the requested features with your explicit consent via OAuth 2.0.

9. Contact

For any inquiries regarding personal data: privacy@vizly.app